Customer attractiveness, supplier satisfaction and preferred customer status: Introduction, definitions and an overarching framework
نویسندگان
چکیده
منابع مشابه
Impact of Customer Service Practices on Customer Satisfaction and Retention
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ژورنال
عنوان ژورنال: Industrial Marketing Management
سال: 2012
ISSN: 0019-8501
DOI: 10.1016/j.indmarman.2012.10.002